GENERAL DATA PROTECTION REGULATION (GDPR) 2018 PRIVACY and COOKIE POLICY

General Data Protection Regulation (GDPR) 2018

In May 2018, new Europe-wide guidelines come into place regarding how your Data is acquired, stored, retrieved and accessed. These new guidelines give the Data Owner (you) more control over what information is kept.

This document sets out what and how Divine Works/Julie Hemmings handles the Data it collects from all class and workshop participants, and to reassure you of GDPR compliance.

1. What Data is Acquired?

i) General Class Data – Paper

When you first attend a class, you will fill in a Medical History form which details any important medical details, your contact details and the expectations you have from the classes.

ii) Electronic Data

Your email address and name is collected for email marketing purposes via the Mailchimp application. This data is also collected when you register for a Workshop or Teacher Training CPD Day.

iii)  Digital Purchases Data

When you buy any digital products or class passes via this website, your payment data is collected by WooCommerce and Stripe applications.

2. How is this Data used?

i) Medical Forms

The information on the medical forms helps me to teach appropriate techniques for various medical conditions, and to understand what the general expectations for classes are, which will inform my teaching.

ii) Electronic Data

The email addresses stored at MailChimp are used to send out regular newsletters to inform you of any new classes, workshops or events that are coming up, and also to share the occasional piece of inspiration.

Payment details are used by the WooCommerce and Stripe applications to take payments and to deliver the products.

iii) Contact Details

The mobile numbers are used to contact you in the event that a class is cancelled at short notice.

Please note that never, ever will any of your data be shared with a third party, unless I am required to do so by law.

3. How is the Data Stored?

 i) Medical Forms

The paper medical forms are stored securely in a locked cabinet at my home.

ii) Electronic Data

Your electronic data is stored securely at the two companies I used for class and workshop bookings (JotForm), and email marketing (MailChimp).  Payment details for purchases are stored online by Stripe and contact details are stored by the product delivery application WooCommerce.  All of these companies have their own rigorous security measures in place, their own GDPR Policies and are fully GDPR compliant.

iii) Contact Details

Mobile phone numbers are collated into a document for use in emergencies and class cancellations. This document is also stored securely in a locked cabinet at my home.

4. How Long is the Data retained?

i) Medical Forms

For insurance purposes, all Medical Information must be retained for 7 years. After 7 years, the forms will be incinerated.

ii) Electronic Data

Class and Workshop Booking data is regularly removed and deleted from the JotForm application.

Email addresses can be removed from the MailChimp application by clicking unsubscribe at the bottom of the email, or by contacting me for a manual deletion.

Payment details and purchase histories are stored, by law, for 7 years, for accounting purposes.

iii) Contact Details

Your contact details will be retained for as long as you are a regular attendee at the classes. Once you leave the class, your mobile number will be removed from the contact document.

5. Accessibility

A major change in the regulations regarding data collection, is that we all have more control over the personal data that is stored about us. To this end, you can gain access to any of the data that I hold about you, at any time, by requesting it in the following ways:-

i) Medical Forms

Please email your request to me at julie@divineworks.co.uk detailing your name and what class you currently attend or have attended in the past. Once I have located the form, I will send a scanned copy back to you via email.

ii) Electronic Data

Please email your request to me at julie@divineworks.co.uk and I will email you the .csv file that is held by MailChimp.

Cookie Policy

What is a Cookie?

A “cookie” is a piece of digital information stored on your computer’s hard drive which records how you use a website so that. When you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your PC, phone or tablet.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

How do we use cookies?

We use cookies to track the use of our website using Google Analytics. This helps me to understand how the site is used which helps me to develop and improve the, website, products and / or services.

Cookies are either:

– Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or

– Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. [We use persistent cookies for Google Analytics.]

Cookies can also be categorised as follows:

– Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

– Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

– Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features.